Privacy Policy

This Privacy Policy explains how Infrastructure Growth Partners (“IGP,” “the Company,” “We,” “Us,” or “Our”), which operates ImpactHub, collects, uses, stores, and protects your Personal Data when you use our website https://theimpacthub.ai/ (the “Service”).

We are committed to protecting your privacy and complying with applicable data protection laws, including Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).

By using the Service, you acknowledge that you have read and understood this Privacy Policy.

This policy covers the ImpactHub public website at theimpacthub.ai, including www.theimpacthub.ai and support.theimpacthub.ai. ImpactHub program portals (for example, a utility program's participant or contractor portal) are governed by the agreements and notices presented in those portals. ImpactHub text messaging is governed by the SMS Terms & Conditions and the Privacy Policy: SMS Communications Addendum.

1. Data Controller

For the purposes of GDPR, the data controller is:

Infrastructure Growth Partners (IGP)
384 Northyards Blvd, Atlanta, GA 30313
United States

Email: support@theimpacthub.ai
Phone: (678) 492-3101

2. Definitions

• Personal Data: Any information relating to an identified or identifiable natural person
• Processing: Any operation performed on Personal Data
• Service: The ImpactHub website operated by the Company
• You: The individual using the Service

3. Lawful Bases for Processing (GDPR Article 6)

We process Personal Data only when we have a lawful basis, including:

• Consent – when you explicitly provide permission
• Contractual necessity – to perform or prepare a contract
• Legal obligation – to comply with applicable laws
• Legitimate interests – to operate, improve, and secure our Service

4. Personal Data We Collect

a) Data You Provide

When you contact us by email or phone, we may collect:

• Full name
• Email address
• Phone number
• Company name
• Address (if applicable)
• Any other information you choose to include in your message

b) Automatically Collected Data

Our hosting and content delivery providers record standard request logs, which may include:

• IP address
• Browser type and version
• Pages visited and time of visit
• Device and operating system
• Referring URLs

5. Purpose of Data Processing

We use Personal Data to:

• Provide and operate the Service
• Respond to inquiries and support requests
• Communicate regarding services or updates
• Improve website performance and usability
• Ensure security and prevent fraud
• Comply with legal obligations

6. Cookies and Tracking Technologies

Non-essential cookies are used only with consent, in accordance with GDPR. For full details, please refer to our Cookie Policy.

7. Text Messaging (SMS)

If you opt in to ImpactHub text messages, our Privacy Policy: SMS Communications Addendum describes how we collect, use, and protect your mobile number and opt-in data. In the event of a conflict, the Addendum controls with respect to SMS communications. Mobile opt-in data is never sold or shared with third parties for their marketing purposes.

8. Data Sharing and Disclosure

We may share Personal Data with:

• Trusted service providers (hosting, analytics, communications)
• Legal or regulatory authorities when required
• Business partners, only when necessary and lawful

All third parties are contractually required to protect your data and comply with applicable data protection law.

9. International Data Transfers

Your Personal Data may be processed outside the European Economic Area (EEA), including in the United States.

When such transfers occur, we ensure appropriate safeguards, such as:

• Standard Contractual Clauses (SCCs)
• Adequate security and confidentiality measures

10. Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Policy or to meet legal obligations.

When data is no longer required, it is securely deleted or anonymized.

11. Your GDPR Rights

If you are located in the EEA, you have the right to:

• Access your Personal Data
• Rectify inaccurate or incomplete data
• Request erasure (“right to be forgotten”)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with a Data Protection Authority

Requests can be made by contacting us using the details below.

12. Security of Your Data

We implement appropriate technical and organizational measures to protect Personal Data. However, no system is completely secure, and we cannot guarantee absolute security.

13. Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect Personal Data from children.

14. Third-Party Links

Our Service may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

We encourage you to review this Policy periodically.

16. Contact Us

If you have any questions about this Privacy Policy or your data protection rights, please contact us: